Billing FAQ: Understanding How You're Charged

• How will I be billed?

• When is an employee considered Active?

• Will I be billed if an employee uses modules not included in our plan?

• What happens when I onboard a new employee during the month?

• What actions are considered as module usage?

• Will I receive a refund for backdated off-boarding within the month?

• Will I be billed for backdated payroll entries?

• Will I be billed for payroll processed for off-boarded employees?

• Managing Module Visibility

• Who can access the Default Module setting?
• Can I reset to default module visibility?
• I don’t see the Default Module widget 

How will I be billed?

You will receive your monthly invoice by the Xth of each month.

Billing is calculated based on:

• The number of Active employees as of the last day of the previous month

• Excluding staff whose last working date falls on that same day

• Multiplied by the pricing of your selected plan

When is an employee considered Active?

An employee is considered active if:

• They are newly joined and granted immediate full access on their joining date

• They are newly joined and granted full access upon admin approval (from the date of approval)

• They are an existing employee

Will I be billed if an employee uses modules not included in our plan?

Yes. By default, all modules are available in your account. If any employee uses a module outside your selected plan, you will be billed based on ad-hoc usage pricing.

To hide specific modules and prevent access, follow this guide:

➡️ How to Show or Hide Default Modules in HReasily Pro

What happens when I onboard a new employee during the month?

• New employees are not charged plan fees during their first month

• However, if they use any modules, ad-hoc pricing will apply for that month

• From the second month onwards, they will be charged based on your plan

What actions are considered as module usage?

Will I receive a refund for backdated off-boarding within the month?

No. HReasily does not provide refunds for backdated offboarding within the current month. Charges will remain unchanged.

Will I be billed for backdated payroll entries?

Yes. Backdated payroll will be billed based on ad-hoc pricing.

Example:
If payroll for May 2025 is generated in June 2025, charges will appear in your July 2025 invoice.

Will I be billed for payroll processed for off-boarded employees?

Yes. Any payroll processed for off-boarded employees will incur ad-hoc usage charges.

Managing Module Visibility

Who can access the Default Module setting?

Only users with Company Admin rights.

Can I reset to default module visibility?

Yes. You can re-enable all modules by clicking Edit in the Default Module widget and ticking all available modules.

I don’t see the Default Module widget

Ensure you have the proper admin rights. If the issue persists, please contact HReasily Support.